SHIPPING & RETURNS

All items sold are UK stock and we aim to dispatch our orders on the same day (orders placed before 1pm Monday - Friday) or within 24 hours from the purchase at the latest. Orders placed at weekends or on Bank Holidays are dispatched next working day. As soon as your order is dispatched from our warehouse you will be sent an email to confirm that your parcel is on its way. 

We work with various couriers depending on the size of your order. We aim to deliver your item within 48 hours (UK mainland) from the dispatch time. This may vary depending on the carrier and service used. For Northern Ireland, Channel Island, Highlands and Islands, Scilly Isles and the Isle of Man delivery may be longer 3-5 working days. There are also some weight restrictions for items shipped to Channel Island therefore we reserve the right to cancel your order if the item purchased is above the the weight limit. 

A lot of our products do not require you to be at home to take delivery as they will fit through your letterbox. In the event that you have ordered a product which will not fit through your letterbox, and you are not in to take the delivery, then the postal service will follow their usual procedure, a card is left to notify you of an attempted delivery and the item will be held at your local sorting office.  For larger items delivered by a courier service, they will also leave a card and attempt redelivery up to 2 times after which if still not delivered the item will be returned back to our warehouse.